[rt-users] RT2

[Ed Vazquez, Jr.]

OK, fixed line 511, that cleared up the rejection via email.  Also
escaped the '@' in the email address, so that error is resolved.

Now, it appears that the email is going through OK, but the ticket never
shows up in the database, and there are some strange errors in the log
files.

All told, the database is only 23K when gzipped, and the log files are
miniscule.

Should I attach them to the list?  Or to you privately?

Much appreciation for the help.

-- 

- Ed

On Tue, 12 Jun 2001, Jesse wrote:

> Date: Tue, 12 Jun 2001 21:15:43 -0400
> From: Jesse <jesse at fsck.com>
> To: "Ed Vazquez, Jr." <evazquez at inflow.com>
> Cc: rt-users at lists.fsck.com
> Subject: Re: [rt-users] RT2
>
>
>
>
> On Tue, Jun 12, 2001 at 04:57:30PM -0600, Ed Vazquez, Jr. wrote:
> > OK, found the issue with the PERL stuff - seems that some of their C
> > code had the definition order reversed.  Once I fixed it, no worries!
> >
> > Now, the perennial problem with the mail gateway.  Once I found the
> > permissions error with the log directory (needs 777 set on the top
> > level, since nobody (web), rt and daemon all write to it) and got that
> > error fixed, I started having other issues.
>
> The config file should have a note about the fact that this directory
> must be writable by members of group 'rt'. It will in 1.3.100
>
> > Possible unintended interpolation of @inflow in string at
> > /opt/rt2/etc/config.pm line 142.
>
> Sounds like you have an unescaped @ in your config.pm
>
> > Use of uninitialized value in split at /usr/local/lib/perl5/5.6.1/Cwd.pm
> > line 103.
>
> Dunno about this one.
>
> > Create user failed in mailgateway: Could not create user
> > Could not create userNo recipient addresses found in header.
>
> That sounds a little weird, but I'd have to see the message and DB to
> know for sure.
>
> > Can't locate object method "warn" via package "Log::Dispatch" (perhaps
> > you forgot to load "Log::Dispatch"?) at /dev/fd/3 line 511.
>
> Sorry. this will be fixed in 1.3.100. it should have been 'warning'.
> For now, just change 'warn' to 'warning' on line 511 of rt-mailgate
>
> > 554 |"/opt/rt2/bin/rt-mailgate --queue abuse --action correspond"...
> > unknown mailer error 255
>
>