[rt-users] Question on Scrips

Yeow yeowhui at i-dns.net
Thu Jun 14 00:18:49 EDT 2001


Hi,

I'm facing problems with Scrips.
My queue was setup to autoreply requestors and notifyadminccs onCreate,
and notifyrequestors and notifyadminccs onCorrespond
However,  everytime only requestors gets the mail. The adminccs never did recieve any mail(mail was not created by the system).

Any advise or hints?

Below is my rtlog.
=====================
Use of uninitialized value at /usr/local/lib/perl5/site_perl/5.005/DBIx/SearchBuilder.pm line 893, <STDIN> chunk 18.
now requiring RT::Condition::AnyTransaction
RT::Transaction=HASH(0x8765f9c): Checking condition OnCreate...
RT::Transaction=HASH(0x8765f9c): Matches condition OnCreate...
now requiring RT::Action::Autoreply
RT::Transaction=HASH(0x8765f9c): Prepared AutoreplyToRequestors
Use of uninitialized value at /var/home/yeow/rt2/lib/RT/Action/SendEmail.pm line 84, <STDIN> chunk 18.
Use of uninitialized value at /var/home/yeow/rt2/lib/RT/Action/SendEmail.pm line 86, <STDIN> chunk 18.
Use of uninitialized value at /var/home/yeow/rt2/lib/RT/Action/SendEmail.pm line 106, <STDIN> chunk 18.
RT::Transaction=HASH(0x8765f9c): Committed AutoreplyToRequestors
Use of uninitialized value at /usr/local/lib/perl5/site_perl/5.005/DBIx/SearchBuilder/Record/Cachable.pm line 136, <STDIN> chunk 18.
Ticket 4 created in queue 'mysupport' 
=======================

v1.3.99 and v1.3.100 both had the problem I mentioned.
Apache was stopped and restarted before.
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