[rt-users] Question on Scrips
Jesse
jesse at fsck.com
Thu Jun 14 00:30:53 EDT 2001
How have you configured RT's mail sending stuff in config.pm?
On Thu, Jun 14, 2001 at 12:18:49PM +0800, Yeow wrote:
> Hi,
>
> I'm facing problems with Scrips.
> My queue was setup to autoreply requestors and notifyadminccs onCreate,
> and notifyrequestors and notifyadminccs onCorrespond
> However, everytime only requestors gets the mail. The adminccs never did recieve any mail(mail was not created by the system).
>
> Any advise or hints?
>
> Below is my rtlog.
> =====================
> Use of uninitialized value at /usr/local/lib/perl5/site_perl/5.005/DBIx/SearchBuilder.pm line 893, <STDIN> chunk 18.
> now requiring RT::Condition::AnyTransaction
> RT::Transaction=HASH(0x8765f9c): Checking condition OnCreate...
> RT::Transaction=HASH(0x8765f9c): Matches condition OnCreate...
> now requiring RT::Action::Autoreply
> RT::Transaction=HASH(0x8765f9c): Prepared AutoreplyToRequestors
> Use of uninitialized value at /var/home/yeow/rt2/lib/RT/Action/SendEmail.pm line 84, <STDIN> chunk 18.
> Use of uninitialized value at /var/home/yeow/rt2/lib/RT/Action/SendEmail.pm line 86, <STDIN> chunk 18.
> Use of uninitialized value at /var/home/yeow/rt2/lib/RT/Action/SendEmail.pm line 106, <STDIN> chunk 18.
> RT::Transaction=HASH(0x8765f9c): Committed AutoreplyToRequestors
> Use of uninitialized value at /usr/local/lib/perl5/site_perl/5.005/DBIx/SearchBuilder/Record/Cachable.pm line 136, <STDIN> chunk 18.
> Ticket 4 created in queue 'mysupport'
> =======================
>
> v1.3.99 and v1.3.100 both had the problem I mentioned.
> Apache was stopped and restarted before.
--
jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com
70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90
"If IBM _wanted_ to make clones, we could make them cheaper and faster than
anyone else!" - An IBM Rep. visiting Vassar College's Comp Sci Department.
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