[rt-users] Question on Scrips

Jesse jesse at fsck.com
Thu Jun 14 00:36:30 EDT 2001


Actually, from that fragment of logs, it looks like you haven't configured
any scrip other than "OnCreate, AutoReplyToRequestors" for that queue.



On Thu, Jun 14, 2001 at 12:31:14PM +0800, Yeow wrote:
> These are my config:
> $MailCommand = 'sendmailpipe';
> $SendmailArguments="-oi -ODeliveryMode=b -OErrorMode=m -t";
> $SendmailPath = "/usr/sbin/sendmail";
> #$UseFriendlyToLine = 1;
> 
> ----- Original Message -----
> From: "Jesse" <jesse at fsck.com>
> To: "Yeow" <yeowhui at i-dns.net>
> Cc: <rt-users at lists.fsck.com>
> Sent: Thursday, June 14, 2001 12:30 PM
> Subject: Re: [rt-users] Question on Scrips
> 
> 
> > How have you configured RT's mail sending stuff in config.pm?
> >
> >
> > On Thu, Jun 14, 2001 at 12:18:49PM +0800, Yeow wrote:
> > > Hi,
> > >
> > > I'm facing problems with Scrips.
> > > My queue was setup to autoreply requestors and notifyadminccs onCreate,
> > > and notifyrequestors and notifyadminccs onCorrespond
> > > However,  everytime only requestors gets the mail. The adminccs never
> did recieve any mail(mail was not created by the system).
> > >
> > > Any advise or hints?
> > >
> > > Below is my rtlog.
> > > =====================
> > > Use of uninitialized value at
> /usr/local/lib/perl5/site_perl/5.005/DBIx/SearchBuilder.pm line 893, <STDIN>
> chunk 18.
> > > now requiring RT::Condition::AnyTransaction
> > > RT::Transaction=HASH(0x8765f9c): Checking condition OnCreate...
> > > RT::Transaction=HASH(0x8765f9c): Matches condition OnCreate...
> > > now requiring RT::Action::Autoreply
> > > RT::Transaction=HASH(0x8765f9c): Prepared AutoreplyToRequestors
> > > Use of uninitialized value at
> /var/home/yeow/rt2/lib/RT/Action/SendEmail.pm line 84, <STDIN> chunk 18.
> > > Use of uninitialized value at
> /var/home/yeow/rt2/lib/RT/Action/SendEmail.pm line 86, <STDIN> chunk 18.
> > > Use of uninitialized value at
> /var/home/yeow/rt2/lib/RT/Action/SendEmail.pm line 106, <STDIN> chunk 18.
> > > RT::Transaction=HASH(0x8765f9c): Committed AutoreplyToRequestors
> > > Use of uninitialized value at
> /usr/local/lib/perl5/site_perl/5.005/DBIx/SearchBuilder/Record/Cachable.pm
> line 136, <STDIN> chunk 18.
> > > Ticket 4 created in queue 'mysupport'
> > > =======================
> > >
> > > v1.3.99 and v1.3.100 both had the problem I mentioned.
> > > Apache was stopped and restarted before.
> >
> > --
> > jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com
> > 70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90
> >
> > "If IBM _wanted_ to make clones, we could make them cheaper and faster
> than
> > anyone else!"  - An IBM Rep. visiting Vassar College's Comp Sci
> Department.
> 
> 

-- 
jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com 
70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90

Gur SOV jnagf gb znxr guvf fvt vyyrtny.




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