[rt-users] Question on Scrips

[Yeow]

Actually I did.  And I've also restarted Apache just in case.

=================
Modify scrips for queue 'mysupport'
  OnCreate AutoreplyToRequestors with template Autoreply
  OnCreate NotifyAdminCcs with template Correspondence
  OnCorrespond NotifyRequestors with template Correspondence
  OnCorrespond NotifyAdminCcs with template Correspondence

 What else could be wrong?

----- Original Message -----
From: "Jesse" <jesse at fsck.com>
To: "Yeow" <yeowhui at i-dns.net>
Cc: <rt-users at lists.fsck.com>
Sent: Thursday, June 14, 2001 12:36 PM
Subject: Re: [rt-users] Question on Scrips


> Actually, from that fragment of logs, it looks like you haven't configured
> any scrip other than "OnCreate, AutoReplyToRequestors" for that queue.
>
>
>
> On Thu, Jun 14, 2001 at 12:31:14PM +0800, Yeow wrote:
> > These are my config:
> > $MailCommand = 'sendmailpipe';
> > $SendmailArguments="-oi -ODeliveryMode=b -OErrorMode=m -t";
> > $SendmailPath = "/usr/sbin/sendmail";
> > #$UseFriendlyToLine = 1;
> >
> > ----- Original Message -----
> > From: "Jesse" <jesse at fsck.com>
> > To: "Yeow" <yeowhui at i-dns.net>
> > Cc: <rt-users at lists.fsck.com>
> > Sent: Thursday, June 14, 2001 12:30 PM
> > Subject: Re: [rt-users] Question on Scrips
> >
> >
> > > How have you configured RT's mail sending stuff in config.pm?
> > >
> > >
> > > On Thu, Jun 14, 2001 at 12:18:49PM +0800, Yeow wrote:
> > > > Hi,
> > > >
> > > > I'm facing problems with Scrips.
> > > > My queue was setup to autoreply requestors and notifyadminccs
onCreate,
> > > > and notifyrequestors and notifyadminccs onCorrespond
> > > > However,  everytime only requestors gets the mail. The adminccs
never
> > did recieve any mail(mail was not created by the system).
> > > >
> > > > Any advise or hints?
> > > >
> > > > Below is my rtlog.
> > > > =====================
> > > > Use of uninitialized value at
> > /usr/local/lib/perl5/site_perl/5.005/DBIx/SearchBuilder.pm line 893,
<STDIN>
> > chunk 18.
> > > > now requiring RT::Condition::AnyTransaction
> > > > RT::Transaction=HASH(0x8765f9c): Checking condition OnCreate...
> > > > RT::Transaction=HASH(0x8765f9c): Matches condition OnCreate...
> > > > now requiring RT::Action::Autoreply
> > > > RT::Transaction=HASH(0x8765f9c): Prepared AutoreplyToRequestors
> > > > Use of uninitialized value at
> > /var/home/yeow/rt2/lib/RT/Action/SendEmail.pm line 84, <STDIN> chunk 18.
> > > > Use of uninitialized value at
> > /var/home/yeow/rt2/lib/RT/Action/SendEmail.pm line 86, <STDIN> chunk 18.
> > > > Use of uninitialized value at
> > /var/home/yeow/rt2/lib/RT/Action/SendEmail.pm line 106, <STDIN> chunk
18.
> > > > RT::Transaction=HASH(0x8765f9c): Committed AutoreplyToRequestors
> > > > Use of uninitialized value at
> >
/usr/local/lib/perl5/site_perl/5.005/DBIx/SearchBuilder/Record/Cachable.pm
> > line 136, <STDIN> chunk 18.
> > > > Ticket 4 created in queue 'mysupport'
> > > > =======================
> > > >
> > > > v1.3.99 and v1.3.100 both had the problem I mentioned.
> > > > Apache was stopped and restarted before.
> > >
> > > --
> > > jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com
> > > 70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90
> > >
> > > "If IBM _wanted_ to make clones, we could make them cheaper and faster
> > than
> > > anyone else!"  - An IBM Rep. visiting Vassar College's Comp Sci
> > Department.
> >
> >
>
> --
> jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com
> 70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90
>
> Gur SOV jnagf gb znxr guvf fvt vyyrtny.