[rt-users] Question on Scrips

Adams, Gavin gadams at promisant.com
Thu Jun 14 07:24:30 EDT 2001


Yeow,
 
Are you using the default mail method (Sendmail)? Try using sendmailpipe
and see if that's any different. It is working better for us (RH 7.0,
latest sendmail RPM).
--- Gavin Adams 
Promisant Ltd. 
Bermuda 
-----Original Message-----
From: Yeow [mailto:yeowhui at i-dns.net] 
Sent: Thursday, June 14, 2001 01:19
To: rt-users at lists.fsck.com
Subject: [rt-users] Question on Scrips
 
Hi,
 
I'm facing problems with Scrips.
My queue was setup to autoreply requestors and notifyadminccs onCreate,
and notifyrequestors and notifyadminccs onCorrespond
However,  everytime only requestors gets the mail. The adminccs never
did recieve any mail(mail was not created by the system).
 
Any advise or hints?
 
Below is my rtlog.
=====================
Use of uninitialized value at
/usr/local/lib/perl5/site_perl/5.005/DBIx/SearchBuilder.pm line 893,
<STDIN> chunk 18.
now requiring RT::Condition::AnyTransaction
RT::Transaction=HASH(0x8765f9c): Checking condition OnCreate...
RT::Transaction=HASH(0x8765f9c): Matches condition OnCreate...
now requiring RT::Action::Autoreply
RT::Transaction=HASH(0x8765f9c): Prepared AutoreplyToRequestors
Use of uninitialized value at
/var/home/yeow/rt2/lib/RT/Action/SendEmail.pm line 84, <STDIN> chunk 18.
Use of uninitialized value at
/var/home/yeow/rt2/lib/RT/Action/SendEmail.pm line 86, <STDIN> chunk 18.
Use of uninitialized value at
/var/home/yeow/rt2/lib/RT/Action/SendEmail.pm line 106, <STDIN> chunk
18.
RT::Transaction=HASH(0x8765f9c): Committed AutoreplyToRequestors
Use of uninitialized value at
/usr/local/lib/perl5/site_perl/5.005/DBIx/SearchBuilder/Record/Cachable.
pm line 136, <STDIN> chunk 18.
Ticket 4 created in queue 'mysupport' 
=======================
 
v1.3.99 and v1.3.100 both had the problem I mentioned.
Apache was stopped and restarted before.




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