[rt-users] Question on Scrips

[Yeow]

Nope, 2 different email addresses.

----- Original Message -----
From: "Jesse" <jesse at fsck.com>
To: "Yeow" <yeowhui at i-dns.net>
Cc: <rt-users at lists.fsck.com>
Sent: Thursday, June 14, 2001 12:44 PM
Subject: Re: [rt-users] Question on Scrips


> Is the requestor also the only AdminCc for that queue?
>
>
> On Thu, Jun 14, 2001 at 12:35:59PM +0800, Yeow wrote:
> > Actually I did.  And I've also restarted Apache just in case.
> >
> > =================
> > Modify scrips for queue 'mysupport'
> >   OnCreate AutoreplyToRequestors with template Autoreply
> >   OnCreate NotifyAdminCcs with template Correspondence
> >   OnCorrespond NotifyRequestors with template Correspondence
> >   OnCorrespond NotifyAdminCcs with template Correspondence
> >
> >  What else could be wrong?
> >
> > ----- Original Message -----
> > From: "Jesse" <jesse at fsck.com>
> > To: "Yeow" <yeowhui at i-dns.net>
> > Cc: <rt-users at lists.fsck.com>
> > Sent: Thursday, June 14, 2001 12:36 PM
> > Subject: Re: [rt-users] Question on Scrips
> >
> >
> > > Actually, from that fragment of logs, it looks like you haven't
configured
> > > any scrip other than "OnCreate, AutoReplyToRequestors" for that queue.
> > >
> > >
> > >
> > > On Thu, Jun 14, 2001 at 12:31:14PM +0800, Yeow wrote:
> > > > These are my config:
> > > > $MailCommand = 'sendmailpipe';
> > > > $SendmailArguments="-oi -ODeliveryMode=b -OErrorMode=m -t";
> > > > $SendmailPath = "/usr/sbin/sendmail";
> > > > #$UseFriendlyToLine = 1;
> > > >
> > > > ----- Original Message -----
> > > > From: "Jesse" <jesse at fsck.com>
> > > > To: "Yeow" <yeowhui at i-dns.net>
> > > > Cc: <rt-users at lists.fsck.com>
> > > > Sent: Thursday, June 14, 2001 12:30 PM
> > > > Subject: Re: [rt-users] Question on Scrips
> > > >
> > > >
> > > > > How have you configured RT's mail sending stuff in config.pm?
> > > > >
> > > > >
> > > > > On Thu, Jun 14, 2001 at 12:18:49PM +0800, Yeow wrote:
> > > > > > Hi,
> > > > > >
> > > > > > I'm facing problems with Scrips.
> > > > > > My queue was setup to autoreply requestors and notifyadminccs
> > onCreate,
> > > > > > and notifyrequestors and notifyadminccs onCorrespond
> > > > > > However,  everytime only requestors gets the mail. The adminccs
> > never
> > > > did recieve any mail(mail was not created by the system).
> > > > > >
> > > > > > Any advise or hints?
> > > > > >
> > > > > > Below is my rtlog.
> > > > > > =====================
> > > > > > Use of uninitialized value at
> > > > /usr/local/lib/perl5/site_perl/5.005/DBIx/SearchBuilder.pm line 893,
> > <STDIN>
> > > > chunk 18.
> > > > > > now requiring RT::Condition::AnyTransaction
> > > > > > RT::Transaction=HASH(0x8765f9c): Checking condition OnCreate...
> > > > > > RT::Transaction=HASH(0x8765f9c): Matches condition OnCreate...
> > > > > > now requiring RT::Action::Autoreply
> > > > > > RT::Transaction=HASH(0x8765f9c): Prepared AutoreplyToRequestors
> > > > > > Use of uninitialized value at
> > > > /var/home/yeow/rt2/lib/RT/Action/SendEmail.pm line 84, <STDIN> chunk
18.
> > > > > > Use of uninitialized value at
> > > > /var/home/yeow/rt2/lib/RT/Action/SendEmail.pm line 86, <STDIN> chunk
18.
> > > > > > Use of uninitialized value at
> > > > /var/home/yeow/rt2/lib/RT/Action/SendEmail.pm line 106, <STDIN>
chunk
> > 18.
> > > > > > RT::Transaction=HASH(0x8765f9c): Committed AutoreplyToRequestors
> > > > > > Use of uninitialized value at
> > > >
> >
/usr/local/lib/perl5/site_perl/5.005/DBIx/SearchBuilder/Record/Cachable.pm
> > > > line 136, <STDIN> chunk 18.
> > > > > > Ticket 4 created in queue 'mysupport'
> > > > > > =======================
> > > > > >
> > > > > > v1.3.99 and v1.3.100 both had the problem I mentioned.
> > > > > > Apache was stopped and restarted before.
> > > > >
> > > > > --
> > > > > jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com
> > > > > 70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90
> > > > >
> > > > > "If IBM _wanted_ to make clones, we could make them cheaper and
faster
> > > > than
> > > > > anyone else!"  - An IBM Rep. visiting Vassar College's Comp Sci
> > > > Department.
> > > >
> > > >
> > >
> > > --
> > > jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com
> > > 70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90
> > >
> > > Gur SOV jnagf gb znxr guvf fvt vyyrtny.
> >
> >
> > _______________________________________________
> > rt-users mailing list
> > rt-users at lists.fsck.com
> > http://lists.fsck.com/mailman/listinfo/rt-users
> >
>
> --
> jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com
> 70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90
>
> I have images of Marc in well worn combat fatigues, covered in mud,
> sweat and blood, knife in one hand and PSION int he other, being
> restrained by several other people, screaming "Let me at it!
> Just let me at it!"  Eichin standing calmly by with something
> automated, milspec, and likely recoilless.
> -xiphmont on opensource peer review