[rt-users] Re: Configuring RT2

[Jesse (E-mail)]

Don't grant the user rights. Grant 'everyone' the right to 'see queue' 
and 'create tickets' grant the user the right to 'see tickets' and 'see history'.

Then create users without "Can be granted rights"

they'll get shunted straight into /SelfService , the web ui for requestors.

        -j


On Wed, Jun 27, 2001 at 03:45:59PM +0200, Gerd Müller wrote:
> :-). We want to give user only the right to open tickets, and to have a
> look at their tickets. So we wanted to hide all admin users from them. 
> Gerd
> 
> > -----Original Message-----
> > From: Jesse (E-mail) [mailto:jesse at fsck.com]
> > Sent: Mittwoch, 27. Juni 2001 15:43
> > To: Gerd Müller
> > Subject: Re: Configuring RT2
> > 
> > 
> > I'm not sure what your exact question is, but yes, you can grant 
> > rights, either system rights or queue rights, to groups.
> > 
> > 
> > On Wed, Jun 27, 2001 at 03:41:50PM +0200, Gerd Müller wrote:
> > > Hi Jesse,
> > > 
> > > we want some user not the all the other user, but we cant 
> > get it worked.
> > > Is it possible to define a group with this "rights"?
> > > 
> > > cu gerd
> > > 
> > 
> > -- 
> > jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com 
> > 70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90
> > 
> > I have images of Marc in well worn combat fatigues, covered in mud, 
> > sweat and blood, knife in one hand and PSION int he other, being 
> > restrained by several other people, screaming "Let me at it! 
> > Just let me at it!"  Eichin standing calmly by with something 
> > automated, milspec, and likely recoilless.
> > 				-xiphmont on opensource peer review
> > 
> 

-- 
jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com 
70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90

There are no supercomputer applications that are solvable that cannot be solved
in finite time using a fucking TRS-80 with approprite disk/tape drives.  Zero.
									-Tanj