[rt-users] mail problems instead with postfix and 2.0.0(aka, what next)

[Jesse]

I develop RT on postfix systems ;)  Are you sure your mail gateway hasn't lost
it's setgid bit?


On Wed, Jun 27, 2001 at 08:25:53PM -0400, Dikeman, Brett wrote:
> Whenever I send mail to the ticketing system(2.0.0, Mandrake 7.2, Postfix
> for an MTA) I get:
> 
> <itsupport at somehost.company.com>: Command died with status 2:
>     "/home/rt2/bin/rt-mailgate --queue ITsupport --action correspond".
> Command
>     output: Can't locate config.pm in @INC (@INC contains: /home/rt2/etc
>     /home/rt2/lib /usr/lib/perl5/5.6.1/i686-linux /usr/lib/perl5/5.6.1
>     /usr/lib/perl5/site_perl/5.6.1/i686-linux /usr/lib/perl5/site_perl/5.6.1
>     /usr/lib/perl5/site_perl/5.6.0 /usr/lib/perl5/site_perl .) at
>     /home/rt2/lib/RT/Interface/Email.pm line 81. BEGIN failed--compilation
>     aborted at /home/rt2/lib/RT/Interface/Email.pm line 81. Compilation
> failed
>     in require at /home/rt2/bin/rt-mailgate line 18. BEGIN
> failed--compilation
>     aborted at /home/rt2/bin/rt-mailgate line 18.
> 
> I've tried everything I can think of.  I've tried:
> -adding postfix to the "rt" group(config.pm is group-owned by "rt")
> -running the above command as the postfix user(ie, su - postfix, then the
> command above)
> 
> The command works when I run it(well, "works"= sits there, no errors), and
> it's obvious config.pm is in the right place.  Has anyone successfully
> installed 2.0.0 on a postfix system?
> 
> Much appreciated!
> 
> Brett
> 
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-- 
jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com 
70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90

This is scary.  I'm imagining tracerouting you and seeing links like "Route
84" and "Route 9, Exit 14".  Obviously, this is illness induced. 
								--Cana McCoy