[rt-users] Re: Configuring RT2

[Hamilton, Kent]

Can someone that has this working give me a tutorial?

I've gone in to both the global config and queue config's and granted
Everyone:
    CreateTicket
    SeeQueue

Requestor:
    ShowTicket
    ShowTicketComments (I assume that's what "See History" means Jessie?)

When I attempt to log in using an email address and empty password which I
assume is what "*NO-PASSWORD*" means from the importer?  I just get "Your
username or password is incorrect".  

What assumption do I have wrong?



> -----Original Message-----
> From: Jesse [mailto:jesse at fsck.com]
> Sent: Thursday, June 28, 2001 11:36 AM
> To: Harald Wagener
> Cc: rt-users at fsck.com
> Subject: Re: [rt-users] Re: Configuring RT2
> 
> 
> I mistyped. ShowTickets is what I meant.
> 
> 
> On Thu, Jun 28, 2001 at 10:30:24AM +0200, Harald Wagener wrote:
> > "Jesse (E-mail)" wrote:
> > > 
> > > Don't grant the user rights. Grant 'everyone' the right 
> to 'see queue'
> > > and 'create tickets' grant the user the right to 'see 
> tickets' and 'see history'.
> > 
> > Problem is, in 2.0.0, 'See Tickets' and 'See History' are 
> not an option...
> > I found 'ShowTickets',but don't know if it is the same as 
> 'See Tickets':
> > Or are these options fo users 'without rights' ?
> > 
> > -H.
> > 
> > 
> > > Then create users without "Can be granted rights"
> > > 
> > > they'll get shunted straight into /SelfService , the web 
> ui for requestors.
> > > 
> >  
> > > _______________________________________________
> > > rt-users mailing list
> > > rt-users at lists.fsck.com
> > > http://lists.fsck.com/mailman/listinfo/rt-users
> > 
> > -- 
> > Harald Wagener      |                                
> Systemadministrator 
> > FCB/Wilkens GmbH    |                              
> Tel.:+49-40-2881-1252 
> > An der Alster 42    |                              
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http://www.fcb-wilkens.com
> 
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> 

-- 
jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com 
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                                               -M. Bulgakov

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