[rt-users] RT2 Keywords

[Jesse]

Take a look at the reference manual at http://www.helgrim.com/rtdocs/.

It's still a bit sketchy, but it should point you in the right direction.


On Thu, Jun 28, 2001 at 01:11:10PM -0600, Ed Vazquez, Jr. wrote:
> OK, here's another weirdness.
> 
> On creating keywords, _every_ keyword I created in a queue is added to
> _every_ ticket in the queue.  The Keywords link within the ticket takes
> me to a page that lists the status of the ticket and all the keywords
> with empty boxes below them.  I can't change, enter text, nada in any of
> those fields.
> 
> So, how are keywords supposed to work again?
> 
> -- 
> - Ed
> 
> 
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