[rt-users] Newbe, root getting copied on communications

[Jesse]

On Tue, Mar 06, 2001 at 04:54:34AM -0800, Medi Montaseri wrote:
> The email interface was indeed the compeling reason why I selectred RT.
> However it would be nice to have a web view for the requester where
> they can come by and view status on their ticket. Similar to career services
> where customer can see progress of their work.

A web interface for requestors is one of the new things coming in 2.0.


> Also while we are at this, another question I posted along with this post
> had to do with certain bounced messages to anonymous at sc.prepass.com and
> exessive email copy to root at localhost.samba.sc.prepass.com. Looking into
> the database, it looks like "user.MYD" contain root as a user and I had
> cheched the Queue's property to send email to everyone. This has come about
> due my multiple attempts to install RT and resedues of previous attempts are

Go in via the web ui and change root's email address from 'root at localhost'
to ''



-- 
jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com 
70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90

I think co-ordinating 1000 prima donnas living all over the world will be as 
easy as herding cats..." -- Andy Tanenbaum on the linux development model, 1992