[rt-users] rt-mailgate and fetchmail

[Ryan Tucker]

On Thu, 8 Mar 2001 13:43:57 -0500
Jay Janssen <jay at cfoknows.com> wrote:
> poll mail.netacc.net proto pop3:
> username cfojay password ******** mda "/home/rt/bin/rt-mailgate sct correspond"
[...]
> Any ideas?  Is there any reason that rt-mailgate would silently discard a message?  Is there a way to run some kind of diagnostics or at least a "-v"?  Thanks for your help.

Hello up there :-)

There is a debug mode, apparently... try rt-mailgate --help.  This
should get you some more diagnostics:

rt-mailgate --extended-syntax -v -d -a correspond -q sct

Also, you might want to try mda "cat > /tmp/foobar" or something like
that, and then feed that into rt-mailgate to see if it works that way.

You might also want to consider having fetchmail drop the message into
sendmail, and then just use the normal /etc/aliases entries to pass it
into RT -- at the very least, it will make troubleshooting much easier.

Best of luck :-)  -rt

-- 
Ryan Tucker <rtucker at netacc.net>             Network Operations Manager
NetAccess, Inc.                                  Phone: +1 716 419-8200
1159 Pittsford-Victor Road, Pittsford NY 14534   http://www.netacc.net/