[rt-users] assigning tasks

Kazu Kimura kimura at ctc.ad.jp
Wed May 2 03:17:58 EDT 2001


Hi, Jesse, 
Are you enjoying Tokyo life now?

Let me ask one question.

I believe RT1.0.x is appropriate tool for trouble ticket tracking
because trouble will be usually assigned to a person at a time.

But when we consider to deply it as a tool for order tracking, it may
have a problem.  I suppose an order will be divided into some suborders
or tasks parallel and each task is assigned to individual person.

Can RT 2.x or 1.3.x handle this?

Regards,
Kazu





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