[rt-users] assigning tasks
Kazu Kimura
kimura at ctc.ad.jp
Wed May 2 03:17:58 EDT 2001
Hi, Jesse,
Are you enjoying Tokyo life now?
Let me ask one question.
I believe RT1.0.x is appropriate tool for trouble ticket tracking
because trouble will be usually assigned to a person at a time.
But when we consider to deply it as a tool for order tracking, it may
have a problem. I suppose an order will be divided into some suborders
or tasks parallel and each task is assigned to individual person.
Can RT 2.x or 1.3.x handle this?
Regards,
Kazu
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