[rt-users] Re: assigning tasks

[Jesse]

The way RT2 deals with this is by allowing you to create relationships
between tasks. so you would create subtickets for each part of the prcoess
owned by a different person..

        -j

On Wed, May 02, 2001 at 04:17:58PM +0900, Kazu Kimura wrote:
> Hi, Jesse, 
> Are you enjoying Tokyo life now?
> 
> Let me ask one question.
> 
> I believe RT1.0.x is appropriate tool for trouble ticket tracking
> because trouble will be usually assigned to a person at a time.
> 
> But when we consider to deply it as a tool for order tracking, it may
> have a problem.  I suppose an order will be divided into some suborders
> or tasks parallel and each task is assigned to individual person.
> 
> Can RT 2.x or 1.3.x handle this?
> 
> Regards,
> Kazu
> 
> 

-- 
jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com 
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