[rt-users] email error from new users

brians at plaza.ds.adp.com brians at plaza.ds.adp.com
Tue May 22 14:30:49 EDT 2001


I am using RT version 1.3.77 and am getting this error when a user that
has never sent in a help request before sends one in. This was working
in prior versions.

   ----- The following addresses had permanent fatal errors -----
|"/usr/local/rt2/bin/rt-mailgate -q qms -a correspond"

   ----- Transcript of session follows -----
Couldn't load from the users database.
Can't call method "fetchrow" on an undefined value at
/usr/local/lib/perl5/site_perl/5.005/DBIx/SearchBuilder/Handle.pm line
332, <STDIN> chunk 19.
554 |"/usr/local/rt2/bin/rt-mailgate -q qms -a correspond"... unknown
mailer error 255

Brian

-- 
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Brian Stevenson - brians at plaza.ds.adp.com
ADP Dealer Services
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