[rt-users] Default Bcc for a special queue

Lorens Kockum rt-id-45 at lists.lorens.org
Wed May 23 12:18:11 EDT 2001


On Wed, May 23, 2001 at 03:25:34PM +0200, Andre Esser wrote:
> I´m using RT-1.0.7 for our abuse department. I want a Bcc of
> all replies I sent through rt for the abuse-queue. 
> Is it possible to add this default Bcc address for the
> abuse-queue ??

I wanted the same (but for all queues, so no test is done on
queues). I don't suppose it's very clean, but this works:

--- backup/lib/rt/support/mail.pm  Wed Nov  8 20:55:22 2000
+++ rt/lib/rt/support/mail.pm      Tue May 22 14:23:03 2001
@@ -73,7 +98,12 @@
     if (!$in_recipient && !$in_cc && !$in_bcc) {
       return("template_mail:No Recipient Specified!");
     }
-    
+    if ($in_bcc) {
+      $in_bcc = $in_bcc.", $MYBCCEMAIL" ;
+    } else {
+      $in_bcc = "$MYBCCEMAIL" ;
+    }
+
     # The message will be killed by the mailing server if there are no
     # mail alias - and for the _rt_system there aren't really a
     # mail_alias:

Of course, replace $MYBCCEMAIL with what you want, or define the
variable.

Warning, the line numbers will be seriously off wrt official
1.0.7.

I suppose RT2 has these kinds of things already . . . as usual
;-)

-- 
#include <std_disclaim.h>                          Lorens Kockum




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