[rt-users] How-to delete tickets?

[Adams, Gavin]

Once system testing or a new queue has been tested, how do you delete
test messages and purge them from the system? CLI or GUI?

Also, are there any pointers on how to create keywords globally and
per-queue? I think using them would be helpful in my environment, but
I'm not 100% sure.....

Struggling but having fun,

--- Gavin Adams
Promisant Ltd.
Bermuda