[rt-users] Generating tickets from mail-queue on another server

[Dale Bewley]

On Wed, 30 May 2001, Ed Vazquez, Jr. wrote:
> Is it possible to get RT to either use it's own MTA or through a third
> party MTA (mail, mailx, mutt, pine, etc.) to check this external
> mailbox?  I suppose I could set up fetchmail, but it would be nice if RT
> would make the IMAP connection on it's own.

I would recommend pointing rt.domain.com to your Solaris box and then on
your domain.com mx server put in aliases or use procmail to forward the
emails over to the Solaris RT server.

I use aliases for this. support at domain.com is an alias to
support at rt.domain.com in my case.

--
Dale Bewley - Bewley Internet Solutions Inc. http://bewley.net/