[rt-users] Problems with Outlook-Emails

Klaus Hoffmann klaus.hoffmann at s3-med.de
Thu May 31 08:04:42 EDT 2001


Hello Everbody,

I currently have problems with OutLook (or Exchange) -Clients. All mails 
replied by them, have an entry in the subject-line that looks like this:

To  "'Klaus Hoffmann via RT'" <support at s3-med.de>
Subject 
=?iso-8859-1?Q?AW:_=5BSupport_#9=5D_=28Support=29_Best=E4nde_im_MW_=28=3D?= 
=?iso-8859-1?Q?KE=29_Lager?=

This entry can´t be handled by RT. So there´s always a new entry in the 
rt-database.

I installed stripemime (which really works fine with attachments!) but 
nothing has changed.

Mails from Netscape Mail (from Windows and Unix) are OK. Unfortunatly 
everyone uses Outlook.... :-(

Can you give me a hint?

Regards

Klaus Hoffmann
-- 
Klaus Hoffmann			EMail:  klaus.hoffmann at s3-med.de
HOFFMANN Consulting		Tel.: 	+49-7161-989464
Unternehmensberatungs GmbH	Fax:	+49-7161-989466
Zeisigweg 1			Mobil: 	+49-170-2033183
D-73054 Eislingen		Mobilfx:+49-170-132033230





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