[rt-users] Resolving a re-opened ticket without notification.

Scott A. McIntyre scott at xs4all.nl
Fri Nov 2 02:37:34 EST 2001

> Why not just include a note at the bottom saying:
> "Please do not reply to this email unless you are experience this
> problem in the future.  Thanks!"
> That will solve the probelm in the short term.

Heh, yes, I actually tried that.  A few people said "ok" in response.

I know, it's tough to accommodate all of the possible people out there,
but perhaps the ability to skip-a-scrip would be useful in other
instances when performing actions that are corrective in nature or
otherwise generate more "chatter" than necessary in every instance.


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