[rt-users] OnCreate not sending mail

Dan Debertin airboss at bitstream.net
Fri Nov 2 13:03:54 EST 2001


[ replying to myself... ]

> > 1.  Since the sender of a message is never Cced on their own messages
> > with 'Notify' Actions,  use "OnCreate" "AutoReplyToRequestor"
>
> Ah, okay. I did this. See below.

and 'below' shows that I didn't :). Okay, here's the RT log with the
following added scrip. Still no joy.

OnCreate AutoReplyToRequestors with template Autoreply

RT::Transaction=HASH(0x8774fa8): Checking condition OnCreate...
RT::Transaction=HASH(0x8774fa8): Matches condition OnCreate...
now requiring RT::Action::Notify
RT::Transaction=HASH(0x8774fa8): Prepared NotifyAllWatchers
RT::Transaction=HASH(0x8774fa8): Committed NotifyAllWatchers
now requiring RT::Condition::AnyTransaction
RT::Transaction=HASH(0x8774fa8): Checking condition OnCreate...
RT::Transaction=HASH(0x8774fa8): Matches condition OnCreate...
now requiring RT::Action::Autoreply
RT::Transaction=HASH(0x8774fa8): Prepared AutoreplyToRequestors
Use of uninitialized value at /usr/local/rt2/lib/RT/Action/SendEmail.pm
line 84, <STDIN> chunk 18.
Use of uninitialized value at /usr/local/rt2/lib/RT/Action/SendEmail.pm
line 86, <STDIN> chunk 18.
Use of uninitialized value at /usr/local/rt2/lib/RT/Action/SendEmail.pm
line 106, <STDIN> chunk 18.
RT::Transaction=HASH(0x8774fa8): Committed AutoreplyToRequestors
now requiring RT::Condition::AnyTransaction
RT::Transaction=HASH(0x8774fa8): Checking condition OnCreate...
RT::Transaction=HASH(0x8774fa8): Matches condition OnCreate...
now requiring RT::Action::Notify
RT::Transaction=HASH(0x8774fa8): Prepared NotifyRequestors
RT::Action::Notify=HASH(0x8848604): No recipients found. Not sending.
RT::Transaction=HASH(0x8774fa8): Committed NotifyRequestors
Ticket 26 created in queue 'CSR2'.

Dan Debertin
--
++ Dan Debertin
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++ Bitstream Underground, LLC
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