[rt-users] Auto-add requestors?

Russ Johnson russj at dimstar.net
Fri Nov 2 14:46:42 EST 2001

Here is a use case for you.

I have a queue set up for my tasks as a lab manager. 

When I'm going to be working on a machine, I send out an announcement, as a
ticket in RT. 

I have the queue set so that anyone may reply to a ticket, not just the owner
or requestor.

What I'd like is to have those folks that reply, be added as requestors, so
that if I reply to the ticket, they'll all get the reply. 

i.e. OnReply add user as requestor

I don't see a scrip to do this. 

If it's not currently possible, please consider this a feature request.

"The power to untie is stronger than the power to tie."                         
Well, yeah, otherwise my shoes would tie themselves.                            
Russ Johnson                                                                    
Stargate Online                                                                 
ICQ: 3739685:Airneil

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