[rt-users] Create Ticket and set Owner and notify Owner

John DeBerry jdeberry at townnews.com
Wed Nov 14 09:24:45 EST 2001


That's something that we would benefit from as well.

John DeBerry

> -----Original Message-----
> From: rt-users-admin at lists.fsck.com
> [mailto:rt-users-admin at lists.fsck.com]On Behalf Of Andreas Kruthoff
> Sent: Wednesday, November 14, 2001 3:27 AM
> To: rt-users at lists.fsck.com
> Subject: [rt-users] Create Ticket and set Owner and notify Owner
> 
> 
> RT208, mysql, apache.
> 
> Feature request:
> If I create a ticket for somebody with the web ui, it would be 
> cool if the 
> OnChangeOwner scrip would trigger the mail notification for that user.
> 
> Right now, it only triggers if the owner changes from user A to user B.
> 
> happy hacking,
> 
> -andreas
> 
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