[rt-users] Create Ticket and set Owner and notify Owner

[Andreas Kruthoff]

I have resolved this issue by adding a new scrip:

"OnCreate NotifyOwner with template Transaction"

have fun,

-andreas

On Wednesday 14 November 2001 10:26, Andreas Kruthoff wrote:
> RT208, mysql, apache.
>
> Feature request:
> If I create a ticket for somebody with the web ui, it would be cool if the
> OnChangeOwner scrip would trigger the mail notification for that user.
>
> Right now, it only triggers if the owner changes from user A to user B.
>
> happy hacking,
>
> -andreas
>
> _______________________________________________
> rt-users mailing list
> rt-users at lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-users