[rt-users] Create Ticket and set Owner and notify Owner

Andreas Kruthoff andreas.kruthoff at softwired-inc.com
Wed Nov 14 10:20:02 EST 2001

I have resolved this issue by adding a new scrip:

"OnCreate NotifyOwner with template Transaction"

have fun,


On Wednesday 14 November 2001 10:26, Andreas Kruthoff wrote:
> RT208, mysql, apache.
> Feature request:
> If I create a ticket for somebody with the web ui, it would be cool if the
> OnChangeOwner scrip would trigger the mail notification for that user.
> Right now, it only triggers if the owner changes from user A to user B.
> happy hacking,
> -andreas
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