[rt-users] No subject of the ticket sent

[Andrzej Bursztynski]

Hi,

I've upgraded from RT1 to 2.0.9pre5, today moved to 2.0.9 and we're 
missing the subject of the ticket on mail.

When the ticket is created, the e-mail notification is sent correctly with the
subject defined  with 'Transaction' template to AdminCC according to the Scrips
rules. But this is the last time Subject is sent. Any further e-mail doesn't
show subject, but 'No subject given' is displayed.

My 'Transaction' template (translated to Polish, same with the default
template):

"{$Transaction->CreatedAsString}: Korespondencja dot zgłoszenia {$Ticket->id}.

 Transakcja: {$Transaction->Description}
    Kolejka: {$Ticket->QueueObj->Name}
    Subject: {$Transaction->Subject || "(No subject given)"}
 Właściciel: {$Ticket->OwnerObj->Name}
Zgłaszający: {$Ticket->Requestors->EmailsAsString()}
       Stan: {$Ticket->Status}
        URL: <URL: {$RT::WebURL}Ticket/Display.html?id={$Ticket->id} >
-------------------------------------------------------------------------
{$Transaction->Content()}
-------------------------------------------------------------------------"

Scrips:
Global:
OnCreate AutoreplyToRequestors with template Autoreply 
OnCreate NotifyAdminCcs with template Transaction 
OnResolve NotifyRequestors with template Resolved 

Queue:
OnTransaction NotifyOwner with template Transaction 
OnTransaction NotifyAdminCcs with template Transaction 
OnCorrespond NotifyAdminCcs with template AdminCorrespondence 
OnComment NotifyAdminCcsAsComment with template AdminComment

Looks like any transaction ( 'Comments added', 'Correspondence added', 'Status
changed', 'FinalPriority changed' , 'Ticket xxx MergedInto ticket yyy', 'Given
to', 'Taken by') but "Ticket created" causes subject to be null.

-- 
Kłaniam sie

 (ab)

-=====================Uwaga! Zmiana numerów telefonicznych=====================
-= Andrzej Bursztynski, email: and at pse.pl tel +48-27-2221112 fax +48-27-2221209
-= Polskie Sieci Elektroenergetyczne SA, 00-950 Warszawa, ul. Mysia 2, POLAND
-=====================Uwaga! Zmiana numerów telefonicznych=====================