[rt-users] RT2 Not Sending Reply's to Requestors?

[R. Gupta]

Hello,

	As per the comments in the config.pm file, I did try
'sendmailpipe', instead of 'sendmail', but had no luck.  The RT2 interface
would still report as "correspondence sent" after submitting a reply to
requestors...

R. Gupta

On Fri, 16 Nov 2001, Jesse Vincent wrote:

> Try 'sendmailpipe' rather than sendmail.
> 
> 	-j
> 
> 
> On Thu, Nov 15, 2001 at 05:52:44PM -0500, R. Gupta wrote:
> > Hello,
> > 
> > I am having some trouble with RT2 & sendmail & replies.  Particularly, the
> > problem is that the reply is not being sent so it seems...
> > 
> > If I do a 'tail -f' of Apache's error.log, and Sendmail's mail.log and
> > RT2's logfile (which I have placed in /var/log/rt2) nothing is written to
> > them upon submit of the reply.  The following is displayed under a
> > "Results" heading in the web-interface:
> > 
> > "correspondence sent"
> > 
> > Unfortunately, the email is not received by the requestor.
> > 
> > Any suggestions?  I was hoping to have SOME error to aid in finding out
> > what is wrong...  Perhaps I'm not looking in the right places for some
> > sort of error message to help..
> > 
> > 
> > 
> > VERSION/CONFIG INFORMATION:
> > 
> > I am running: Version of sendmail being used: Sendmail 8.12.1
> > 
> > 
> > <excerpt from /usr/local/rt2/etc/config.pm>
> > #Sendmail Configuration
> > 
> > $MailCommand = 'sendmail';
> > 
> > $SendmailArguments="-oi -ODeliveryMode=b -OErrorMode=m";
> > 
> > $SendmailPath = "/usr/sbin/sendmail";
> > 
> > $UseFriendlyToLine = 0;
> > 
> > 
> > ... I have ensured that sendmail is indeed at that location :)
> > 
> > Anyways, thats it.. Thanks in advance for your help!
> > 
> > R. Gupta
> > 
> > 
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> > 
> 
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