[rt-users] RT2 Not Sending Reply's to Requestors?

Jesse Vincent jesse at bestpractical.com
Fri Nov 16 13:26:19 EST 2001


Try 'sendmailpipe' rather than sendmail.

	-j


On Thu, Nov 15, 2001 at 05:52:44PM -0500, R. Gupta wrote:
> Hello,
> 
> I am having some trouble with RT2 & sendmail & replies.  Particularly, the
> problem is that the reply is not being sent so it seems...
> 
> If I do a 'tail -f' of Apache's error.log, and Sendmail's mail.log and
> RT2's logfile (which I have placed in /var/log/rt2) nothing is written to
> them upon submit of the reply.  The following is displayed under a
> "Results" heading in the web-interface:
> 
> "correspondence sent"
> 
> Unfortunately, the email is not received by the requestor.
> 
> Any suggestions?  I was hoping to have SOME error to aid in finding out
> what is wrong...  Perhaps I'm not looking in the right places for some
> sort of error message to help..
> 
> 
> 
> VERSION/CONFIG INFORMATION:
> 
> I am running: Version of sendmail being used: Sendmail 8.12.1
> 
> 
> <excerpt from /usr/local/rt2/etc/config.pm>
> #Sendmail Configuration
> 
> $MailCommand = 'sendmail';
> 
> $SendmailArguments="-oi -ODeliveryMode=b -OErrorMode=m";
> 
> $SendmailPath = "/usr/sbin/sendmail";
> 
> $UseFriendlyToLine = 0;
> 
> 
> ... I have ensured that sendmail is indeed at that location :)
> 
> Anyways, thats it.. Thanks in advance for your help!
> 
> R. Gupta
> 
> 
> _______________________________________________
> rt-users mailing list
> rt-users at lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-users
> 

-- 
http://www.bestpractical.com/products/rt  -- Trouble Ticketing. Free.




More information about the rt-users mailing list