[rt-users] rt CLI 'priority' bug?

Jesse Vincent jesse at bestpractical.com
Mon Nov 26 11:17:00 EST 2001


Thanks. this will be fixed in 2.0.10.


On Mon, Nov 26, 2001 at 10:00:56AM -0600, Percynski, Fred wrote:
> Using 
> ./rt --create --status=new --queue=1 --owner=2 --subject="test"
> --priority=1  ......
> 
> the priority field is blank when the ticket is created.
> I found in the database there are these fields
> Priority
> InitialPriority
> FinalPriority
> 
> and that when I use the CLI the InitialPriority and Priority fields are
> both blank.  But when I use the WebUI these fields are populated.  So on
> a hunch I modified rt, in the section
> # {{{ Check if we're creating, if so, create the ticket and be done
> 
> I modified the line
> Priority => $priority, 
> to be
> InitialPriority => $priority,
> 
> and this fixed the problem.  Don't know if I stumbled across a bug or
> not, but thought I would let Jesse and others know in case it is.
> -Fred
> 
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