[rt-users] MAJOR PROBLEM (Jesse)

[Jesse Vincent]

Handle.pm is a subclass of DBIx::SearchBuilder::Handle::$DatabaseType.

the new method is in a superclass.  Sounds like you've 
set $DatabaseType wrong in config.pm or something.



On Wed, Nov 28, 2001 at 01:00:31PM -0500, James Adam Sigler wrote:
> 
> There is no new function in the Handle.pm file. This of course I new 
> yesterday. I have tried a complete reintsall and recompile of everything 
> associated with perl and rt inclkuding an upgrade to perl 5.6.1. If 
> someone has a Handle.pm file with a new method and could supply it to me I 
> would be most grateful.
> 
> 	Thanks.
> 
> On Wed, 28 Nov 2001, Greg Boug wrote:
> 
> > In Perl, it usually means a package hasn't been included in
> > the use list, but its attempting to be referenced. Have a look
> > at lib/RT.pm and make sure somewhere near the top has this line:
> > 
> > 	use RT::Handle;
> > 
> > It could also be:
> > 
> > 	require RT::Handle;
> > 
> > If either are there, might be worth checking that there _is_ a 'new'
> > function in RT::Handle... It'll be in ac631/rt2/lib/RT/Handle.pm.
> > Search for 'sub new' in that file... It should be there, I would
> > doubt Jesse would do something silly like forget to add in a new
> > function... ;-)
> > 
> > Assuming that is there, you will then want to check that ac631/rt2/lib
> > is one of the directories in the perl library path for that program.
> > Its contained in the @INC array... Add the following to the top
> > of the script:
> > 
> > BEGIN {
> > 	print STDERR join(",", @INC) . "\n";
> > }
> > 
> > The STDERR stuff will be printed to the error log...
> > 
> > If its not in the list, then you will need to add it... I
> > can't remember how RT likes this done off the top of my
> > head, hopefully Jesse remembers... ;-) Just make sure you
> > put in the _full_ path as that is what Perl will be
> > expecting...
> > 
> > I'm assuming this is going to work with Mason... I'm sure someone will
> > correct me if its not going to work... ;-)
> > 
> > Hope this helps :-)
> > 
> > Greg
> > 
> > > -----Original Message-----
> > > From: rt-users-admin at lists.fsck.com
> > > [mailto:rt-users-admin at lists.fsck.com]On Behalf Of James Adam Sigler
> > > Sent: Wednesday, 28 November 2001 10:54 AM
> > > To: rt-users at lists.fsck.com
> > > Subject: [rt-users] MAJOR PROBLEM
> > >
> > >
> > >
> > > I desperately need some help with my little problem. After compiling
> > > installing and configuring every piece of software required by RT using
> > > perl5.005_03, and after editing the httpd.conf file. The error I get when
> > > attemptting to use the web interface is as follows [Error] Can't locate
> > > object method new in package RT::Handle at ac631/rt2/lib/RT.pm at line 26.
> > > This error arrives in my httpd error_log file. Let me know how to
> > > fix this
> > > please.
> > >
> > > --
> > >
> > > 		Sincerely,
> > > 			-James Adam Sigler-
> > >
> > >
> > >
> > > James Adam Sigler
> > > College of Computing
> > > Georgia Tech
> > > Phone: 404-385-0391
> > > Office: CoC 211
> > > Email: hollow1 at cc.gatech.edu
> > >
> > >
> > >
> > > _______________________________________________
> > > rt-users mailing list
> > > rt-users at lists.fsck.com
> > > http://lists.fsck.com/mailman/listinfo/rt-users
> > >
> > 
> > 
> > _______________________________________________
> > rt-users mailing list
> > rt-users at lists.fsck.com
> > http://lists.fsck.com/mailman/listinfo/rt-users
> > 
> 
> -- 
> 
> 		Sincerely,					
> 			-James Adam Sigler-
> 
> 
> 
> James Adam Sigler
> College of Computing
> Georgia Tech
> Phone: 404-385-0391
> Office: CoC 211
> Email: hollow1 at cc.gatech.edu
> 
> 
> 
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> rt-users at lists.fsck.com
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> 

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