[rt-users] MAJOR PROBLEM (Jesse)

[James Adam Sigler]

There is no new function in the Handle.pm file. This of course I new 
yesterday. I have tried a complete reintsall and recompile of everything 
associated with perl and rt inclkuding an upgrade to perl 5.6.1. If 
someone has a Handle.pm file with a new method and could supply it to me I 
would be most grateful.

	Thanks.

On Wed, 28 Nov 2001, Greg Boug wrote:

> In Perl, it usually means a package hasn't been included in
> the use list, but its attempting to be referenced. Have a look
> at lib/RT.pm and make sure somewhere near the top has this line:
> 
> 	use RT::Handle;
> 
> It could also be:
> 
> 	require RT::Handle;
> 
> If either are there, might be worth checking that there _is_ a 'new'
> function in RT::Handle... It'll be in ac631/rt2/lib/RT/Handle.pm.
> Search for 'sub new' in that file... It should be there, I would
> doubt Jesse would do something silly like forget to add in a new
> function... ;-)
> 
> Assuming that is there, you will then want to check that ac631/rt2/lib
> is one of the directories in the perl library path for that program.
> Its contained in the @INC array... Add the following to the top
> of the script:
> 
> BEGIN {
> 	print STDERR join(",", @INC) . "\n";
> }
> 
> The STDERR stuff will be printed to the error log...
> 
> If its not in the list, then you will need to add it... I
> can't remember how RT likes this done off the top of my
> head, hopefully Jesse remembers... ;-) Just make sure you
> put in the _full_ path as that is what Perl will be
> expecting...
> 
> I'm assuming this is going to work with Mason... I'm sure someone will
> correct me if its not going to work... ;-)
> 
> Hope this helps :-)
> 
> Greg
> 
> > -----Original Message-----
> > From: rt-users-admin at lists.fsck.com
> > [mailto:rt-users-admin at lists.fsck.com]On Behalf Of James Adam Sigler
> > Sent: Wednesday, 28 November 2001 10:54 AM
> > To: rt-users at lists.fsck.com
> > Subject: [rt-users] MAJOR PROBLEM
> >
> >
> >
> > I desperately need some help with my little problem. After compiling
> > installing and configuring every piece of software required by RT using
> > perl5.005_03, and after editing the httpd.conf file. The error I get when
> > attemptting to use the web interface is as follows [Error] Can't locate
> > object method new in package RT::Handle at ac631/rt2/lib/RT.pm at line 26.
> > This error arrives in my httpd error_log file. Let me know how to
> > fix this
> > please.
> >
> > --
> >
> > 		Sincerely,
> > 			-James Adam Sigler-
> >
> >
> >
> > James Adam Sigler
> > College of Computing
> > Georgia Tech
> > Phone: 404-385-0391
> > Office: CoC 211
> > Email: hollow1 at cc.gatech.edu
> >
> >
> >
> > _______________________________________________
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> > rt-users at lists.fsck.com
> > http://lists.fsck.com/mailman/listinfo/rt-users
> >
> 
> 
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> 

-- 

		Sincerely,					
			-James Adam Sigler-



James Adam Sigler
College of Computing
Georgia Tech
Phone: 404-385-0391
Office: CoC 211
Email: hollow1 at cc.gatech.edu