[rt-users] config.pm problem with rt2

[Ratiner, Ed]

My setup:

RedHat 7.1 box (PC)
RT: version 2.0.7

my /etc/aliases:

rt-comment: |"/opt/rt2/bin/rt-mailgate --queue general --action comment"
rt: |"/opt/rt2/bin/rt-mailgate --queue general --action correspond"
rt-requests-comment: |"/opt/rt2/bin/rt-mailate --queue rt-requests
--action comment"
rt-requests: |"/opt/rt2/bin/rt-mailgate --queue rt-requests --action
correspond"


I installed all packages, no problems. Got the web interface working.

Now, working on the e-mail gateway, and I am having the following
problem:

When I try to e-mail to rt or rt-requests (two aliases), I get the
following e-mail (I e-mailed from the localhost to rt at localhost and to
rt-requests at localhost):

The original message was received at Sat, 6 Oct 2001 12:07:28 -0700
from root at localhost

   ----- The following addresses had permanent fatal errors -----
|"/opt/rt2/bin/rt-mailgate --queue general --action correspond"
    (reason: 2)
    (expanded from: <rt at localhost>)

   ----- Transcript of session follows -----
Can't locate config.pm in @INC (@INC contains: /opt/rt2/etc /opt/rt2/lib
/usr/local/lib/perl5/5.6.1/i686-linux /usr/local/lib/perl5/5.6.1
/usr/local/lib/perl5/site_perl/5.6.1/i686-linux
/usr/local/lib/perl5/site_perl/5.6.1
/usr/local/lib/perl5/site_perl .) at /opt/rt2/lib/RT/Interface/Email.pm
line 96.
BEGIN failed--compilation aborted at /opt/rt2/lib/RT/Interface/Email.pm
line 96.
Compilation failed in require at /etc/smrsh/rt-mailgate line 30.
BEGIN failed--compilation aborted at /etc/smrsh/rt-mailgate line 30.
554 5.3.0 unknown mailer error 2

I checked and the config.pm file *is* there, in /opt/rt2/etc.  I even
moved it to /opt/rt2/lib and to /usr/local/lib/perl5/5.6.1, but still no
luck. I've read ALL archives and tried a lot of suggestions, but nothing
worked for me yet.

What I also found out is that I cannot e-mail to the above aliases from
any other box either--that's why I decided to e-mail from localhost to
localhost to see if I can fix that one first.

How can I get it working? 

Thanks,
--Ed.
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