[rt-users] Is it possible to use queue name in place of rtname?

Patrick E. Krogel pekrogel at mtu.edu
Wed Oct 17 13:23:44 EDT 2001


I was wondering if it's possible to have the tickets use the queue name
in the subject line in place of the rtname.

Subject: [{$rtname} #213] Problem with computer

would become...

Subject: [{$Ticket->QueueObj->Name()} #213] Problem with computer

I used the Template notation for specifying the queue name.

-Pat
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Pat Krogel						pekrogel at mtu.edu
CEC Systems Administrator				Ph: (906)487-2111
Michigan Technological University			Fax:(906)487-2283




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