[rt-users] RT2 Stats

Simon Woodward simon at onyx.net
Thu Oct 18 08:36:25 EDT 2001


Hi All,

A while ago there were a few discussions on this list about a stats
system for RT2, to pull out things like average time to resolution etc
... 

Does anyone have any information or even better links to stuff that has
actually been done that is publicly available ?

Or ... is anyone writing a system that they may need help developing or
writing or testing ?

And if not ... I'm being seriously pressured to write something, so
would anyone else be interested in collaboration or testing or
assistance ?

Thanks,

Simon.





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