[rt-users] RT2 Stats

[Jesse Vincent]

I've actually started on one of these too ;)

ftp://ftp.fsck.com/pub/rt/contrib/2.0/rt-addons/HeadsUp

This is the basis of the managment reporting tools that will be included
in 2.2.  If folks want to put their energy into extending it, I'd be thrilled.

	-j




On Thu, Oct 18, 2001 at 02:36:41PM -0400, Shane Landrum wrote:
> On Thu, Oct 18, 2001 at 02:03:05PM -0400, Kip Cranford (kip.cranford at pgamapd.com) wrote:
> > 
> > I've been developing a reporting infrastructure on top of RT that can be
> > accessed via the web by manager-types.  Currently it produces mostly
> > timing information, i.e. time spent per queue per month (or per year, or
> > for the months of Sep and Oct, etc), time spent per ticket per month,
> > blah blah.  The focus right now is on timing information only because
> > that's what people want right now.  There are also command line scripts
> > that access the same reporting modules, so one isn't bound to the web.
> > 
> > I'm writing this stuff pretty generally, though, so it is easy to expand
> > in the future.
> > 
> > If there are others out there that would like to collaborate, I'd be
> > more than happy to get involved.
> 
> I'd love to see your code. Do you have a CVS repository somewhere?
> 
> srl
> -- 
> Shane Landrum  (srl AT boston DOT com)  Software Engineer, boston.com                     
> 
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