[rt-users] RT2 Stats

[Shane Landrum]

On Thu, Oct 18, 2001 at 02:03:05PM -0400, Kip Cranford (kip.cranford at pgamapd.com) wrote:
> 
> I've been developing a reporting infrastructure on top of RT that can be
> accessed via the web by manager-types.  Currently it produces mostly
> timing information, i.e. time spent per queue per month (or per year, or
> for the months of Sep and Oct, etc), time spent per ticket per month,
> blah blah.  The focus right now is on timing information only because
> that's what people want right now.  There are also command line scripts
> that access the same reporting modules, so one isn't bound to the web.
> 
> I'm writing this stuff pretty generally, though, so it is easy to expand
> in the future.
> 
> If there are others out there that would like to collaborate, I'd be
> more than happy to get involved.

I'd love to see your code. Do you have a CVS repository somewhere?

srl
-- 
Shane Landrum  (srl AT boston DOT com)  Software Engineer, boston.com