[rt-users] Ticket number per queue

Tam, Thomas thomas.tam at bellnexxia.com
Thu Oct 25 12:44:42 EDT 2001


Hi, 

I am recently setup the RT2 system to track the activities within our group.
I have a questions about ticket ID number.

I have created numbers of queues, I have notice that the ID number is not
per queue basis. The ID number will increment by one when you added the
ticket. Is there any way to have it in per queue basis? Each queue has their
own ticket ID numbering. 

Thanks,

-- Thomas Tam --
Network Engineering
Email: thomas.tam at bellnexxia.com






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