[rt-users] Ticket number per queue
Jesse Vincent
jesse at bestpractical.com
Thu Oct 25 12:59:56 EDT 2001
Nope. Those id#s are used by the database for referential integrity. Having
per-queue id sequences would be a major code change.
Sorry,
Jesse
On Thu, Oct 25, 2001 at 12:44:42PM -0400, Tam, Thomas wrote:
> Hi,
>
> I am recently setup the RT2 system to track the activities within our group.
> I have a questions about ticket ID number.
>
> I have created numbers of queues, I have notice that the ID number is not
> per queue basis. The ID number will increment by one when you added the
> ticket. Is there any way to have it in per queue basis? Each queue has their
> own ticket ID numbering.
>
> Thanks,
>
> -- Thomas Tam --
> Network Engineering
> Email: thomas.tam at bellnexxia.com
>
>
>
> _______________________________________________
> rt-users mailing list
> rt-users at lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-users
>
--
http://www.bestpractical.com/products/rt -- Trouble Ticketing. Free.
More information about the rt-users
mailing list