[rt-users] Multiple attachments on one email
Jesse Vincent
jesse at bestpractical.com
Wed Oct 31 13:58:33 EST 2001
That doesn't sound right. how big was the second attachment?
On Wed, Oct 31, 2001 at 10:06:10AM -0800, Russ Johnson wrote:
> I've just noticed something on 2.0.7.
>
> We had someone send an email that contained two attachments.
>
> The first attachment was included with the ticket in the database.
>
> The second attachment name is included in the ticket body, but the
> attachment itself is not attached to the ticket.
>
> I've verified that the sender did in fact send two attachments, and both
> made it to us. The email goes to both RT and a secondary email address.
> The same email at the secondary email address has both attachments.
>
> It appears that RT didn't attach the second attachment.
>
> If so, this doesn't sound like correct behavior.
>
> Ideas?
>
> --
> "The power to untie is stronger than the power to tie."
>
> Well, yeah, otherwise my shoes would tie themselves.
>
> ---
>
> Russ Johnson
> Stargate Online
>
> http://www.dimstar.net
> telnet://telnet.dimstar.net
> ICQ: 3739685:Airneil
>
>
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