[rt-users] Multiple attachments on one email
Russ Johnson
russj at dimstar.net
Wed Oct 31 13:06:10 EST 2001
I've just noticed something on 2.0.7.
We had someone send an email that contained two attachments.
The first attachment was included with the ticket in the database.
The second attachment name is included in the ticket body, but the
attachment itself is not attached to the ticket.
I've verified that the sender did in fact send two attachments, and both
made it to us. The email goes to both RT and a secondary email address.
The same email at the secondary email address has both attachments.
It appears that RT didn't attach the second attachment.
If so, this doesn't sound like correct behavior.
Ideas?
--
"The power to untie is stronger than the power to tie."
Well, yeah, otherwise my shoes would tie themselves.
---
Russ Johnson
Stargate Online
http://www.dimstar.net
telnet://telnet.dimstar.net
ICQ: 3739685:Airneil
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