[rt-users] RT not sending _some_ mails

Joseph Gooch goochj at cliu.org
Mon Sep 3 22:00:44 EDT 2001


It can be done, but isn't recommended.  Setting the method to smtp instead
of sendmail may work for you.

I've found it very handy in my case to set up an installation of mini-qmail
for RT to use.  It provides a sendmail wrapper that will relay directly to
several QMQP (qmail) servers without having it's own queue on the local box.
Since my webroot is in a chroot() jail, this is necessary for me, even
though I have a local smtp server on that machine.  Mini-qmail is described
at http://cr.yp.to under the qmail page.

Good luck!
Joe GOoch

> -----Original Message-----
> From: rt-users-admin at lists.fsck.com
> [mailto:rt-users-admin at lists.fsck.com]On Behalf Of carles at inlander.es
> Sent: Monday, September 03, 2001 6:49 AM
> To: rt-users at fsck.com
> Subject: Re: [rt-users] RT not sending _some_ mails
>
>
>
>
> > ----------
> > From: 	carles at inlander.es[SMTP:CARLES at INLANDER.ES]
> > Sent: 	Monday, September 03, 2001 6:48:32 AM
> > To: 	rt-users at fsck.com
> > Subject: 	Re: [rt-users] RT not sending _some_ mails
> > Auto forwarded by a Rule
> >
> I have seen in previous messages in the list, that RT can be
> configured
> to relay the outgoing mails throught an smtp server. How can
> we do it?
>
>
> carles at inlander.es escribió:
> >
> > I'm using RT in a producction system and it worked fine.
> >
> > But it stopped to send some mails.
> >
> > When a ticket is created, it sends the autoresponse template to the
> > requestor, and it sends all the mails we specified in the "scripts".
> >
> > But when a registered user try to send any response to the
> requestor, RT
> > doesn't send any mail. I'm using qmail, and into the
> maillogs doesn't
> > appears anything.
> >
> > It is like RT is not sending the response to the MTA. Any idea?
> >
> > Thanks
> > --
> > Carles Amigó Martínez
> > Administrador de Sistemas
> > Inlander Communications, S.L.
> > Tel: (+34) 93 310 12 86 - Fax: (+34) 93 268 14 79
> > carles at inlander.es - http://www.inlander.es
> >
> > _______________________________________________
> > rt-users mailing list
> > rt-users at lists.fsck.com
> > http://lists.fsck.com/mailman/listinfo/rt-users
>
> --
> Carles Amigó Martínez
> Administrador de Sistemas
> Inlander Communications, S.L.
> Tel: (+34) 93 310 12 86 - Fax: (+34) 93 268 14 79
> carles at inlander.es - http://www.inlander.es
>
> _______________________________________________
> rt-users mailing list
> rt-users at lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-users
>
>





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