[rt-users] Users with multiple email addresses???

[Derek Fage]

Hi there,

We've got a situation where a user may have a number of email addresses and
want to update calls from more than one IP address.

Currently we have security set so that only uses in the support group and
the requester can update the calls, so when the support guy sent an update
from a different address than usual it was rejected with a permission denied
error.

Is there any way of adding multiple mail addresses to a user so that they
can be recognised by whatever email address they may send from?

Regards,

Derek...


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