[rt-users] Outlook + RT

[Fergus Mount]

I am trying to make a request to a queue using Outlook, but the mail is
returned with the following message: 

--------------------------------------------------------------------------
There has been an error:
There has been an error with your request:


Your message is reproduced below:

This message is in MIME format. Since your mail reader does not understand
this format, some or all of this message may not be legible.
--------------------------------------------------------------------------

Outlook does put HTML tags on even what it calls plain text emails, but is
there any way to strip the HTML tags and get RT to accept emails from
Outlook as correspondence?

Thanks  

----------------------------------------------------------------
Fergus Mount         Systems Support
0131 476 6000           Realise Ltd
fergus at realise.com    www.realise.com



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