[rt-users] Email from Web interface?

[Phil Homewood]

Greg Dickerson wrote:
> I've tried both ways in all possible combinations. The replied ticket never
> makes it to the maillog. I've testes other scripts that shell out to
> sendmail and they all make it out as well as into the maillog. I know were
> *NOT* running the latest release so if there was an older bug maybe were
> seeing it? I think were on RT 2.0 first release.

Sanity check: The user making the "reply" is not the requestor, correct?