[rt-users] (no subject)
Martin Schapendonk
martin at schapendonk.org
Wed Sep 12 15:06:09 EDT 2001
On Wed, 12 Sep 2001, Daniel Blakeley wrote:
# I'm trying to understand how the "25 highest priority tickets I
# requested" works. I'm set as a watcher on a queue that has 4 open
# tickets but is only displaying 2 tickets in the 25 highest. What does
# RT use to determine if it should display a ticket in the 25 highest?
It only shows the tickets you requested, i.e. the tickets where you are
the Requestor of. So you probably raised two issues yourself :-)
Martin
--
Martin Schapendonk, martin at schapendonk.org, Phone: +31 (0)6 55770237
Student Information Systems and Management at Tilburg University
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