[rt-users] Questions about the "Take" link

[Jesse Vincent]

Take a look in config.pm



On Thu, Sep 13, 2001 at 12:48:11PM +0100, Derek Fage wrote:
> Hi there,
> 
> When I go into a queue and see new unassigned calls I get an option to click
> "Take" to take ownership of the ticket.
> 
> We're now starting to implement this, but I was wondering if there was any
> way to have an option to Take and Open (as opposed to doing a Take and then
> an Open)?
> 
> Derek...
> 
> 
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