[rt-users] RT Code Question
David C. Troy
dave at toad.net
Tue Sep 18 18:16:07 EDT 2001
All/Jesse --
Am working on a basic XML interface to RT. Am trying to create a ticket
as follows. Works fine, but requestor is not set. What am I doing wrong?
See below...
Thanks,
Dave
--snip--
$RT::Logger->debug("Creating a new ticket");
my @requestors = ('kermit at frog.net');
my $linesref = "This is the text of my new, improved ticket.";
my $queue = "hssginquiry";
my $subject = 'My Ticket';
require MIME::Entity;
my $MIMEObj;
$MIMEObj = MIME::Entity->build(Data => $linesref);
use RT::Ticket;
my $Ticket=new RT::Ticket($CurrentUser);
my ($ticket, $trans, $msg) =
$Ticket->Create(Queue => $queue,
Owner => $owner,
Status => $status || 'new' ,
Subject => $subject,
Requestors => @requestors,
Cc => undef,
AdminCc => undef,
Due => $due,
Starts => $starts,
Started => $started,
TimeLeft => $time_left,
Priority => $priority,
FinalPriority => $final_priority,
MIMEObj => $MIMEObj
);
--snip--
=====================================================================
David C. Troy [dave at toad.net] 410-544-6193 Sales
ToadNet - Want to go fast? 410-544-1329 FAX
570 Ritchie Highway, Severna Park, MD 21146-2925 www.toad.net
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