[rt-users] RT Code Question
Jesse Vincent
jesse at bestpractical.com
Tue Sep 18 18:46:14 EDT 2001
requestors => \@requestors is what you want
On Tue, Sep 18, 2001 at 06:16:07PM -0400, David C. Troy wrote:
> All/Jesse --
>
> Am working on a basic XML interface to RT. Am trying to create a ticket
> as follows. Works fine, but requestor is not set. What am I doing wrong?
>
> See below...
>
> Thanks,
> Dave
>
> --snip--
> $RT::Logger->debug("Creating a new ticket");
>
> my @requestors = ('kermit at frog.net');
> my $linesref = "This is the text of my new, improved ticket.";
> my $queue = "hssginquiry";
> my $subject = 'My Ticket';
>
> require MIME::Entity;
> my $MIMEObj;
> $MIMEObj = MIME::Entity->build(Data => $linesref);
>
> use RT::Ticket;
> my $Ticket=new RT::Ticket($CurrentUser);
> my ($ticket, $trans, $msg) =
> $Ticket->Create(Queue => $queue,
> Owner => $owner,
> Status => $status || 'new' ,
> Subject => $subject,
> Requestors => @requestors,
> Cc => undef,
> AdminCc => undef,
> Due => $due,
> Starts => $starts,
> Started => $started,
> TimeLeft => $time_left,
> Priority => $priority,
> FinalPriority => $final_priority,
> MIMEObj => $MIMEObj
> );
> --snip--
>
>
> =====================================================================
> David C. Troy [dave at toad.net] 410-544-6193 Sales
> ToadNet - Want to go fast? 410-544-1329 FAX
> 570 Ritchie Highway, Severna Park, MD 21146-2925 www.toad.net
>
>
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