[rt-users] Adding a new field to tickets

[Justin Hawkins]

Hello again,

I want to make a new field to assign to tickets, that contains a customer
ID (see my previous email) Is that something that's easily possible, or
will that require some database hacking as well? At this stage, a simple
text entry field for each ticket would be ideal.

This looks promising:

http://www.helgrim.com/rtdocs/admin.html#28

"Plugging in your own user metadata"

But there is no content :-(

Any advice appreciated.

	- Justin

-- 
Justin Hawkins
Internode Professional Access