[rt-users] RT::CorrespondAddress.not.set at aslab.com
Ashley Gould
agould at aslab.com
Thu Sep 20 14:54:05 EDT 2001
At our site new requesters often phone in. We create the new user with
the web interface, and then create the new ticket. Fine.
There is a problem though: I created user ahwang at xxx.com with
email address ahwang at xxx.com.
^
His email client sent responces as Ahwang at xxx.com
^
RT bounces his emails with:
From: CorrespondAddress.not.set at aslab.com
[mailto:CorrespondAddress.not.set at aslab.com]
Sent: Thursday, September 20, 2001 9:41 AM
To: Ahwang at xxx.com
Subject: Correspondence not recorded
Permission Denied
I finally figured out about the captial 'A' and modified his user
account appropriately. Correct me if I am wrong, but I consider this a
bug. Email addresses should not be case sensitive.
Where in the mail-gate code should I twittle to make this change?
ashley
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